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![]() ![]() ![]() ![]() In this case you need to enable “alternative cron” mode in your wp-config.php file. That means that the server is configured in a way that WordPress is not allowed to connect back to itself via the URL. Sometimes, “Http Loopback” poses a problem. If one or both of them are too low, you need to change those values in the php.ini. Hopefully you’ll find it somewhere within your client interface for your hosting, otherwise get in touch with support and let them help you. PHP memory limit and PHP execution time are a common problem with rather inexpensive hosting plans. Right now, most companies offer versions 5.4, 5.5 or 5.6, some even offer PHP 7. With most hosting companies, you can pick the version you want to use. If you’ve had your hosting for a couple of years chances are that your PHP version is rather low as well. The most important things to check are right at the top. Make sure you have all of your software up to date. Apart from the fact that things usually work better when kept clean and tidy, outdated versions of WordPress or WordPress plugins are hazardous for the security of your website. The third column shows you what the value actually is for your installation. The second column suggests what the value for this particular item ought to be. If you look closer you see different server settings in the left column, along with a short description when you hover over the little question mark right next to it. (I suppose it’s red for “Fail” but I think I never encountered a “Fail”.) This allows for a quick glance to get an idea of how the status of your installation is. The column on the right displays the status of each item, marked green if it passes or yellow for a warning. There you get all kinds of information concerning your server configuration. You find the tab “ Server Tools” pretty much in the middle of the BackupBuddy menu. If that didn’t help, my next step is to Check the Server Setup You had a different error code? There is a complete list of all error codes and possible solutions in the BackupBuddy Codex. Save your settings and try to run your backup again. Scroll down to “Zip” and uncheck the first option “Enable Zip compression”. In this case, it usually helps to go to the BackupBuddy settings menu and pick “Advanced Settings/Troubleshooting”. Most common for me has been error #4001, which means that BackupBuddy wasn’t able to generate the ZIP archive. Support will love you for it!]īut back to error codes. Check this box to make sure BackupBuddy runs in English and produces error logs in English as well. So make sure to go to “Settings->Advanced Settings/ Troubleshooting” and pick the “Basic Operation” section. Somewhere in the middle you’ll find the option “Disable language localization”. [You are not all that comfortable with reading log files and your WordPress backend does not speak English? The marvellous BackupBuddy support team will be a lot faster to answer your questions if they are able to read the error log you provide. If the backup really failed the error log states an error code as well as a short explanation. You usually get an idea of where it got stuck, even though it might not help you at that moment. First: Check Your Error Logĭid your backup fail? Or did it just take forever, so you cancelled it because you didn’t expect it to finish properly? In either case, you should always check the error log. It does happen, however, and I figured I’d just quickly note the problems I run into most often and how to fix them. It usually is fast, fairly pain-free and it very rarely happens that it doesn’t work out of the box. I haven’t encountered a backup and restore plugin that seems to work better for me. As I stated before, I do love my BackupBuddy. ![]()
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